Introduction to the Utility Warehouse & Telecom plus PLC
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·The Utility Warehouse Discount Club is operated by Telecom plus PLC, a major British company whose shares are listed on the London Stock Exchange. The Utility Warehouse provides its members with great value, great savings and the best possible customer service. Perhaps it’s not surprising that in a recent survey, over 94% of Utility Warehouse customers said they would recommend them to a friend.
·The Utility Warehouse provides over 300,000 customers throughout the UK with substantial savings on a wide range of utility services including home phone, mobiles, broadband, gas, electricity and non-geographic numbers.
The Utility Warehouse Discount Club is operated by Telecom plus PLC, a major British company, listed on the London Stock Exchange. Telecom plus was named ‘Company of the Year’ at the PLC Awards in 2009.
·You may not have heard of the Utility Warehouse Discount Club before, as they do not advertise. Instead, they rely on satisfied customers letting their friends and family know about the great value services they deliver.
They share the money they save with their members, which means you benefit from the best value in the UK!
·The Utility Warehouse is very different to other suppliers. They don’t have any high street shops and their systems are very efficient. And because (unlike their competitors) they don’t waste money on expensive advertising campaigns on TV or in the National Press, they can afford to charge their customers less for the same services.
·The Utility Warehouse doesn’t do introductory offers to entice new customers that suddenly go up in price after a few months. All their members benefit from consistently good value and great customer service at all times, for as long as they remain a customer.
·As a member of the Utility Warehouse Discount Club, you SAVE...
·Single bill for all your utilities
·Award-winning customer service
·Value that's unbeatable
·Easy to switch
Member Benefits
·As a member of the Utility Warehouse Discount Club you could benefit from…
·Free calls to UK and international numbers
·Best value broadband and phone packages
·Savings of almost £50 on your line rental
·Cheaper gas and electricity
·UK’s best value mobile services
·5% CashBack on your petrol and shopping
·Unique customer discount plan
·Exclusive member discounts
·Cheapest online shopping
·Award-winning customer service
·Everything comes on one convenient monthly bill
And as if that wasn’t enough, there's no minimum contract on most of the services they provide. So you can try them out risk free! If you're not totally happy with the money you save and the Utility Warehouse’s award-winning UK-based customer service team, you can go back to your current supplier's higher prices at any time!
Typical household saving - The Utility Warehouse calculate that a typical household can save over £870 a year with them – ask me how!
CashBack card
·Save 25% on your household bills every month, by shopping!
·5% CashBack on your petrol and shopping– The Utility Warehouse Discount Club offers an exclusive CashBack card, which means you can earn 5% CashBack on everything you buy at leading retailers throughout the UK. The CashBack appears as a credit on yournext bill. Many members are already saving around 25% on their bill, every month!
·The Utility Warehouse CashBack card – available exclusively to members of the Utility Warehouse Discount Club – enables you to earn 5% CashBack on all your shopping at thousands of stores throughout the UK.
Earn 5% CashBack on all your shopping at leading participating retailers, including:-
Sainsbury’s,
Boots,
Argos,
B&Q,
River Island,
Topshop,
Domino's Pizza,
Toys-R-Us,
Homebase,
New Look,
Halfords,
Debenhams,
JJB Sports,
Mothercare,
H Samuel,
Ernest Jones,
Comet,
Topman
and many more.
5% CashBack is in addition to any sale prices, coupons or special offers in-store or online. CashBack appears as a credit on your monthly Utility Warehouse bill.
·The Utility Warehouse CashBack card is a unique card that gives you 5% CashBack on food and fuel at Sainsbury’s, clothing, DIY, health and beauty products, household and electrical goods at thousands of stores across the UK – ask me for full details!
·The Utility Warehouse CashBack card can make a massive difference to you – it could save you hundreds of pounds a year. There is no limit to the amount of CashBack you can earn. Utility Warehouse customers are regularly making savings of 25% on their household bills, simply by shopping!
Simply top up your Utility Warehouse CashBack card with the amount of money you choose, then use it like any normal debit card and get 5% CashBack at thousands of leading retail outlets across the UK, including Sainsbury's, Argos, B&Q, Boots, JJB Sports, Debenhams, Homebase, Mothercare, New Look and TGI Fridays! You can even add cards for other family members and multiply your savings! CashBack appears as a credit on your monthly Utility Warehouse bill.
·Topping up your CashBack card is easy, and you have complete control over your money at all times. You can’t spend more than you put on the card, so it’s easy to budget and you can control your spending. And there’s no minimum term contract on the card!
Free Calls
·Save a fortune on the cost of your phone calls every month with the Utility Warehouse's amazing 'Free Global Calls' offer, giving you the opportunity to make unlimited free calls at any time of day to UK fixed line numbers (including 0845 and 0870) and many popular international landline destinations. The more services you take, the more free calls you can make! Take any two services, and you'll benefit from free weekend calls; take three services, and you'll get free evening calls too; take four or more services, and you won't pay anything for your calls at all – that's free calls, all day, every day!
One monthly bill
·The Utility Warehouse is the only multi-utility provider that puts all your services onto a simple, single monthly bill. This is a fantastic benefit – it helps with budgeting, it’s clear and easy to understand, and it cuts down on paperwork.
Award-winning customer service
·The Utility Warehouse call centre is in North London. They answer over 90% of calls within 15 seconds. They understand the importance of customer service, and work hard to deliver excellence in this area.
Value for money
·The Utility Warehouse doesn’t have any high street shops, their systems are very efficient and they don’t waste their customers’ money on expensive advertising campaigns on TV or in the National Press. This means they can afford to charge their customers less than their competitors do for the same services.
·Perhaps it’s not surprising that in a recent survey, over 94% of Utility Warehouse customers said they would recommend the Utility Warehouse to a friend.
Customer Discount Plan
Do you know anyone who you think would benefit from being a customer of the Utility Warehouse Discount Club?
The Utility Warehouse offers a unique Customer Discount Plan that allows you to make discounts on your monthly bill by introducing friends, family or colleagues to the company! There is no limit to the size of your discount.
Simply introduce a friend to the Utility Warehouse and they will give you a discount on your bill, every month, for as long as they remain a customer. The discount is 0.5% for each service they take – so if your friends take BroadCall (phone and broadband), Gas and Electricity, that’s 2% off. Five friends like that, and that’s 10% off your bill!
Exclusive discount directory
·All Utility Warehouse Discount Club members receive an exclusive Member discount directory, packed with discounts and special offers. You can save on a huge range of purchases, from chocolates to holidays and days out!
Cheaper shopping
·The Utility Warehouse has developed an exclusive search engine – findmethecheapest - to help you track down the cheapest retailer whenever you shop online. Unlike other search engines, findmethecheapest includes all the commission and other savings from the retailer in the price you see so you get the very best prices for all your shopping - and save £££s!
·Utility Warehouse Discount Club members enjoy savings on everyday shopping at over 1,000 leading online retailers! The Utility Warehouse unique search engine, 'findmethecheapest', looks at all the prices available on the internet, then provides a discount on the price of your chosen item whenever the retailer is an affiliate partner. You receive the discount as CashBack on your monthly Utility Warehouse bill.
·Every time you shop online using a buying comparison site, the comparison site receives commission from the retailer. The Utility Warehouse's exclusive search engine, 'findmethecheapest', is different – it pays you the commission! 'Findmethecheapest' searches all the prices on the internet, then shows any affiliate retailer commission as an extra discount on the price. The Utility Warehouse gives that extra discount to you on your next monthly bill – as CashBack!
This is in addition to any CashBack you receive from using the Utility Warehouse CashBack card. So if the retailer is also a Utility Warehouse CashBack card partner, you'll save even more!
Products and Services
Energy
Gas and Electricity - You'll be amazed at how much the Utility Warehouse could save you compared with the cheapest standard direct debit tariffs available from their competitors. And once you've transferred your energy to the Utility Warehouse you can relax, confident in the knowledge you'll always receive a really great deal with their exclusive 'Triple Value' guarantee.
Once you’ve transferred your energy to the Utility Warehouse you can relax, confident in the knowledge you'll always receive a really great deal.
If you’re tired of changing suppliers every few months, and are looking for guaranteed long-term value and peace of mind on your energy services, you should join over 300,000 customers throughout the UK who already benefit from substantial savings with the Utility Warehouse.
Switching your energy services to the Utility Warehouse is easy. There’s no interruption to your supply. You keep the same pipes and meters and receive exactly the same gas and electricity. Plus, there’s no minimum contract on the Utility Warehouse’s energy services, so if you’re not happy with the savings you’re making, you can go back to your current supplier's higher prices at any time!
'Triple Value' guarantee - the Utility Warehouse provides customers with complete peace of mind on their energy bills. They compare their prices every month against the average of the cheapest direct debit tariffs available from each of the 'Big 6' suppliers*, on a like-for-like basis and will adjust their prices on a regular basis if necessary.
1.For your gas, they guarantee their prices will always be cheaper than British Gas, wherever you live in the UK.
2.For your electricity, they guarantee their prices will always be cheaper than the prices charged by the regional electricity supplier for the area where you live.
3.And for your complete peace of mind, they guarantee their prices will always remain competitive compared with the cheapest standard tariffs available from the 'Big 6' suppliers*.
*'Big 6' means the six major energy companies who currently supply over 98% of UK households, comprising: British Gas, E.ON, npower, EDF, Scottish Power and Scottish & Southern Energy. Guarantees and price comparisons are based on the OFGEM standard domestic usage profiles for low, medium and high users on a like-for-like basis, and exclude Club Membership fee, surcharge for gas customers using an Independent Gas Transporter, dual-fuel discounts and online tariffs. Applies to residential energy customers who pay by direct debit only.
